The Carol Penning ‘Inspired Care’ awards were established at UnitingCare Ageing in 2011 in honour of one of the organisations truly inspirational leaders, the late Carol Penning. Carol was Director Residential Care Services, UnitingCare Ageing Hunter, Central Coast and New England region for a number of years. She was a pioneer in person-centred care and instrumental in helping shape the INSPIRED CARE principles that guide all of their services.

We were lucky enough to be invited to celebrate the amazing work of the nominated and ACCs Bente Ryan, National Support Manager attended the ‘Inspired Care’ awards this year. Now in their fifth year, the awards recognise leadership of ‘Inspired Care’ and the delivery of ‘Inspired Care’ by individual staff members, volunteers and teams. In addition to honouring the memory of Carol Penning, the awards aim to identify other truly inspirational staff.

“Inspired care is the way that we support those we serve”, says Director Steve Tuelan. “It has three key elements: empowering people to exercise control and influence over this lives and care, creating and supporting, welcoming inclusive communities, and integrating the provision of pastoral care seamlessly into our service provision.”

ACC’s Bente Ryan says,

“It was an inspirational day to be able to hear firsthand the uplifting stories that reflect the heart and soul of UnitingCare Ageing. From inclusive decision making, to understanding and responding to the sensitive and unique needs of care recipients and the amazing and varied work the volunteers support, thank you for the honour to attend.”

Bente was able to capture the ‘Inspired Care Volunteer’ winner on her iPhone! Chwee Kiat (Ricky) Chua has been instrumental in fully embracing multiculturalism at Healthy Living for Seniors Bridgeview Cottage. He had a vision to introduce a Chinese group to the service and made it a reality. The program now has 15 clients attending two days per week. He is a passionate advocate for the Chinese community and works tirelessly with staff to assist and support clients.

Thank you UnitingCare Ageing for the wonderful work you continue to do and the acknowledgement you provide your team through the ‘Inspired Care Carol Penning Awards.’

Do you have a similar recognition program at your organisation? We would love to help you share! Please contact Amanda Terranova, ACC Marketing Manager by clicking here. 

As a service group of UnitingCare NSW.ACT, UnitingCare Ageing is responsible for the Uniting Church’s ministry for older people, particularly those who are disadvantaged, vulnerable and isolated. With more than 14,000 people in their care, UnitingCare Ageing is the single largest provider of aged care services in New South Wales and the ACT.

Thank you for reading. Keep the conversation going in Learning and Development – please consider joining our ACC Community of Practice LinkedIn Group. or for more information for Learning and Development Professionals in Aged Care, please visit us here. 

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