ACC Privacy Policy

We want to provide a safe & secure environment

Aged Care Channel (ACC) is strongly committed to protecting your privacy while interacting with our content, products and services.

The purpose of this privacy policy is to tell you what kind of information we may gather about you when you visit our site, how we may use that information, whether we disclose it to anyone, and the choices you have regarding our use of, and your ability to correct this information. Our policy allows you to choose what kind and how much information you provide to us and to control how we use whatever information you give us. Our goal is to provide you with a satisfying experience while allowing you to control your privacy and to give you a means to voice any questions or concerns you may have.

This policy applies only ACC and not to other companies’ or organisations’ websites to which is linked.

Collection of information

Information is collected from you primarily to make it easier and more rewarding for you to use our services. Depending on the service you are accessing, you could be asked to provide information such as your name, email address or information about what you like and do not like. It is entirely your choice whether to respond to these questions or not.

ACC collects two (2) types of information. The first type is anonymous information. For instance, we may collect information to tell us that five thousand people visit this privacy policy today, but we do not know their names, where they live or their date of birth – they are ‘anonymous’ to us. Another example of ACC collecting anonymous information is when ACC audiences are invited to respond to surveys on the ACC website. The surveys may ask you for demographic information such as your age, gender and postcode. This information is collected for research purposes, is used in the aggregate (where possible), and remains anonymous. Many of the individuals who access our services are anonymous to us.

The second type of information that ACC collects is personal information. ACC will collect personal information that lets us know the specifics of who you are such as your name, email address, or postal address, when you provide it to us. With this information, ACC can provide a variety of personalised and enhanced services that are not available to anonymous users. We hope that you will find it beneficial to provide individually identifiable information about yourself to us because it will make our services more valuable to you.

Sometimes, we may specifically ask for personal information about you when you sign up to use a service. Certain information may be required, such as your name, age, internet address or screen name, billing address, type of computer, credit card number, in order to provide that service or product to you. This information may also be used to inform you of additional products and services which may interest you. You can choose not to receive such information when you are undertaking product or service registration on our website. We may also ask about your interests, but it is your choice whether to respond.

How much of your personal information that you choose to disclose to ACC is completely up to you. The only way we know something about you personally is if you provide it to us, for example when you take part in a discussion forum or enter one of the competitions on our website.

Use of anonymous information

ACC automatically gathers anonymous information to monitor the use of ACC. For example, the numbers and frequency of visitors to the ACC website and its areas, very much like television ratings that tell the networks how many people tuned in to a program. We only use such data in the aggregate. This collective data helps us determine how much our audiences use parts of the site, so we can improve ACC to ensure that it is as appealing as we can make it for as many users as possible. ACC may publish or provide this aggregate data to other people or organisations.

Use of personal information

ACC will only use the personal information you have chosen to provide us for the purpose for which you provided it. ACC will not use it for any other purpose without your consent.

Disclosure

There will be occasions where it will be necessary for the ACC to disclose your personal information to third parties. ACC may be required by law to disclose the information, or  ACC may be required to disclose your personal information to third parties to provide the service you have requested, for example, if you purchase products online from ACC, ACC will need to disclose your personal information to third parties in order to bill and deliver your products. However, the disclosure will only be made where it is necessary to fulfil the purpose for which you disclosed your personal information. Otherwise than stated above, we do not disclose personal information that you may give us, such as your name, address, email address or telephone number, to any organisation or person outside ACC unless you have authorised us to do so. For example, when you contribute to an online forum you may want to publish your name and email address.

Complaints about privacy

If you have any complaints relating to online privacy issues on our website, please notify ACC. While ACC accepts no liability for any material or links posted to the service, we will investigate all complaints.

Please Contact Us. Thank you!

Share This