Engage, inform and inspire quality care outcomes for older people.

What’s in a story? When you look at an older person what do you see? Everyone at Aged Care Channel (ACC™) is passionate about continually improving the quality of life of older people and those who care for them. Our key skill is harnessing the power of story telling to Engage, Inform and Inspire™. At the core of ACC is our desire to serve our members with integrity and in a way which helps them meet the full range of needs of those they care for.

The co-founders Andrew Ricker and Paul Bennett,  developed the art of live interactive satellite television back in the 1980′s, having set up TV training networks for doctors and pharmacists in Australia. When they turned their focus to the aged care sector they had a simple vision: quality of care for older people could be transformed by making TV programs that engage care staff in learning, inform them about quality practice and inspire them to strive for better outcomes.

When Andrew and Paul launched ACC in Sydney back in 2003, this winning formula was enthusiastically embraced by the Australian care sector, where today some two in every three care facilities are ACC members.

The success of ACC in Australia impressed industry leaders in the United Kingdom who invited the Australian team to set up a UK version with a particular focus initially for residential care providers. Andrew and his wife Jill moved to the UK in early 2009 and ACC was launched as a UK pilot to prove the power of the service. Early recognition from Skills for Care and the National Skills Academy for Social Care was achieved and ACC soon built a solid founding membership. Andrew’s strength in television and video production and Paul’s extensive background in media, finance and administration ensures professional and quality delivery.

ACC Mission & Values Statement

The Christian ethos and message underpins the core values of ACC. In all of our interaction and in all of the material we produce we will be loyal to our faith. As a fundamental tenet within our core values, we expect all of those working with ACC, irrespective of faith, to show due respect for our beliefs in their conduct and work. We are proud to be an Equal Opportunity employer and are servant to the Codes of Practice issued by the Equality and Human Rights Commission.

The practical outworking of our values are:

Servanthood, Integrity, Mutual Respect & Honesty

We expect honesty and mutual respect in all business activities. We strive to create an environment where:

  • We focus on achieving excellence in service and support to our members
  • We adopt the highest standards of ethical behaviour in all of our practices
  • Openness, fairness and teamwork are paramount to our organisation
  • Every member and employee is entitled to dignity and respect
  • Individual difference and the contributions of all our staff are recognised and valued
  • We promote equality in the workplace, which we believe is good management practice and makes sound business sense

We each aim to deliver services to members and each other, aligned with our core values and beliefs.

 

Share This